WiPrint, Wireless, and ResNet Printing FAQ

What is WiPrint system?

WiPrint is a web-based utility that provides document printing for wireless and Residence Hall network (ResNet) users. WiPrint is made by PrinterOn.

Where can WiPrint be used?

WiPrint can be accessed from any point on the wireless and ResNet networks.

How do I use WiPrint?

Instructions for using WiPrint are found here.

What printers are available via WiPrint?

Below are the printers on the Midtown campus that are available to the WiPrint:

  • Student Technology Training Center (STTC) – SC 225
  • Midtown Computer Center (MTCC) – Ruth Haas Library, Main level
  • Midtown 24-Hour lab – SC 214a
  • Science Building 24-Hour lab – SB 127

Below are the printers on the Westside campus that are available to the WiPrint:

  • Westside Computer Center (WSCC) – WS 117
  • Westside 24-Hour lab – WS 247c
     

Do I need to install printer drivers on my computer?

No; because WiPrint is web based, all you need is a web browser.


What are the supported file types for WiPrint?

Below are the file types that are supported by WiPrint:

  • Microsoft Office Word, Excel, and PowerPoint (see limitations)
  • Adobe Acrobat (.pdf)
  • Postscript files
  • Text files
  • Web Pages (see limitations)
  • HTML files
  • Rich Text Files (.rtf)

Limitations

Below are some limitations to the supported file types:

  • Office 2007. At present, Office documents saved in the Word 2007, Excel 2007, and PowerPoint 2007 will not work with the PrinterOn system. To print one of these documents, you will need to save it in a previous Office format.
  • Web Pages. Additionally, there are limitations with printing web pages. Pages that require a username and password or use cookies to manage session data (e.g. a shopping cart) will not work with WiPrint. Additionally, pages that use applets or have embedded multimedia content (e.g. Flash) may also not work.

    These pages may be printable via WiPrint if they are saved as an Acrobat file. Please see What can I do if I wish to print a document not supported by WiPrint?
  • Linked Content. Documents that display external content will not print successfully. An example would be a Word document that displays a picture that is linked, rather than inserted or embedded.

What can I do if I wish to print a document not supported by WiPrint?

Some applications and operating systems provide the ability to “print” a document into a new Acrobat PDF file.

If your application and/or operating system does not support printing to a PDF file, there are some third-party tools available such as PrimoPDF. PrimoPDF is a free download available at http://www.primopdf.com . (Unfortunately, WestConn and University Computing cannot provide technical assistance and support for PrimoPDF).


Related Links:

  •